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Your website is one of your most valuable business assets. It attracts new customers, generates enquiries, processes orders and keeps your business connected with the world. Losing access to your website, database or email can have serious consequences.
At Giraffe Hosting Limited, we believe that every website deserves reliable protection. That is why our hosting packages include powerful backup services designed to help you recover quickly if something goes wrong.
Whether you accidentally delete important files, install a faulty plugin, experience data corruption, or suffer a cyberattack, having a recent backup can save hours of work and prevent costly downtime.
A website backup is a complete copy of your website's files and content. If your website is damaged or unavailable, you can restore everything from a previous snapshot instead of rebuilding it from scratch.
Many people assume that website failures only happen after hacking attempts. In reality, websites are often affected by everyday issues such as:
Without a reliable website backup, recovering from these situations can be difficult or even impossible.
That is why every hosting account at Giraffe Hosting Limited benefits from automatic daily website backups.
While your website files contain themes, plugins, images and code, your database contains the information that makes your website work.
A database backup protects valuable information including:
If your database becomes corrupted, your website may stop working even though all of your files remain intact.
Having reliable database backups allows you to restore your website to a working version in just a few clicks.
Many businesses rely on email every day, yet email backup is one of the most overlooked parts of disaster recovery.
Imagine losing:
For many businesses, this information is just as valuable as the website itself.
That is why we offer Timeline Backups Pro on our eligible hosting plans, providing comprehensive email backup, along with website and database protection.
At Giraffe Hosting Limited, we automatically back up your website files and databases every day.
Your backups are stored separately from your live website, providing an extra layer of protection should the hosting environment ever experience an issue.
If you need to recover your website, Timeline Backups makes the process simple.
With only a few clicks, you can restore your website to an earlier snapshot without needing advanced technical knowledge.
This gives you peace of mind when making website changes, installing plugins or carrying out updates.
Timeline Backups Pro takes standard backups even further.
While our standard backup service stores website files and databases for 30 days, Timeline Backups Pro provides enhanced protection designed for businesses that rely heavily on their websites and email.
Timeline Backups Pro includes:
Extended database retention is particularly valuable for busy websites, where problems may not be noticed immediately.
For example, an online shop may discover an issue several weeks after it first occurred. Having access to older database snapshots makes recovery far easier.
Not every problem is discovered straight away.
Imagine an e-commerce website where incorrect product information begins synchronising with the database. The issue may continue unnoticed for several weeks before customers start reporting problems.
If your backup history only goes back a short period, you may have already lost the clean version.
Timeline Backups Pro stores database snapshots for up to 60 days, giving you much more flexibility when recovering from hidden problems.
This makes it especially useful for:
For many businesses, email is just as important as the website.
Customer communications, quotations, invoices, and legal correspondence all arrive via email.
Timeline Backups Pro protects every mailbox associated with your hosting account.
If emails are accidentally deleted or mailbox data is lost, having an email backup can be invaluable.
This extra protection can help minimise disruption and reduce the risk of losing important business information.
Backups are only useful if they remain available when you need them.
That is why all backup data is stored separately from your live website.
Keeping backups on separate infrastructure provides an additional layer of resilience and helps protect your recovery options should your live hosting account experience an issue.
Automatic backups are an essential part of every hosting plan, but we also recommend creating manual backups before making major changes to your website.
For example:
You can download your website files using FTP or create manual backups through My20i using the built-in Backup and Restore tools.
Following this approach gives you multiple recovery points should anything unexpected happen.
Timeline Backups Pro is included with many of our shared hosting and managed hosting plans.
Our VPS Hosting and Cloud Hosting services include our standard daily website and database backups. Timeline Backups Pro, including email backup and extended database retention, is available separately for these platforms because backup requirements vary significantly depending on server configuration and storage needs.
If you are unsure which backup service is included with your hosting package, our team will be happy to advise.
Choosing a hosting provider is about much more than storage space and bandwidth.
It is about knowing your business data is protected when something unexpected happens.
At Giraffe Hosting Limited, we provide:
We believe every business should have access to dependable backup technology without unnecessary complexity.
Our aim is to make recovering from problems as quick and straightforward as possible.
Many businesses only appreciate the value of backups after something has gone wrong.
A failed update, accidental deletion or malware infection can happen without warning.
Having reliable website, database, and email backup services means you can recover quickly and continue running your business with minimal disruption.
At Giraffe Hosting Limited, we include powerful backup technology with our hosting services because we know how important your data is.
If you're looking for reliable UK web hosting with built-in backup protection, our team is here to help.
We automatically create daily backups of your website files and databases.
Standard backups retain website files and databases for 30 days. Timeline Backups Pro retains website files for 30 days and database snapshots for 60 days.
Yes. Timeline Backups Pro backs up all email accounts associated with your hosting package.
Yes. Timeline Backups allows you to restore previous snapshots in just a few clicks.
Our VPS Hosting and Cloud Hosting plans include standard daily website and database backups. Timeline Backups Pro is available separately for these services because of their distinct storage and backup requirements.
